NPS 72
B2B contract partner
fleetlery execution Hub

Scalable support with every delivery

Our Business Service Center makes logistics processes run like clockwork and adapts to your growth.

24/7 live support, automated reporting and consideration of individual needs take internal logistics processes to a new level of efficiency without breaking the budget.

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Live support

Competent reinforcement is just a click away

24/7 LiveOps
Real-time support
Operational employees such as drivers, delivery staff and service staff can reach our live support 24/7 by phone and chat and receive suitable solutions to their problems in a short space of time.
Typical services:
  • Real-time support for operational employees
  • Escalation management & process clarification
  • Communication between employees and partners
  • Flexible adaptation to all processes & systems
LiveOps helps you to ensure your operational stability - especially when it counts.
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Reporting & Analytics

Seamless data for error-free delivery processes

Standardized KPIs
Weekly dashboards
Modern BI tools provide reliable reporting and in-depth analyses to create the necessary transparency for profitable decisions and the continuous improvement of all delivery processes.
Our services in the Insights area:
  • Creation and automation of reports & dashboards
  • Long-term performance monitoring & KPI tracking
  • Ad-hoc analyses & data-driven recommendations for action
  • Support with data preparation and visualization
Our offshore specialists work efficiently, securely and in close coordination with your team - so you get the most out of your data.
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ADVANTAGES

Efficiency leads to operational excellence

The Fleetlery Execution Hub takes processes to a new level of productivity and permanently reduces operating costs.
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100 % scalable
Our services remain dynamic and keep pace with every phase of growth.
Minimal costs
Automated processes enable better results for less money.
In use 24/7
As soon as operational problems arise, we are just one click away.
Proven expertise
We have already solved many problems from Delivery & Operations hundreds of times.
Seamless integration
Our entire Service Center adapts to processes and systems at lightning speed.
Flexible interfaces
Apps and functionalities such as intercom can be seamlessly integrated.

Plannable productivity. Guaranteed affordable.

Greater process efficiency and productivity are just two of the improvements made possible by our Service Center.
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